The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
- W. Edwards Deming
More Quotes By W. Edwards Deming
- A system is a network of interdependent components that work together to try to accomplish the aim of...
- What we need to do is learn to work in the system, by which I mean that everybody,...
- Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity....
- The aim of leadership should be to improve the performance of man and machine, to improve quality, to...
- Put a good person in a bad system and the bad system wins, no contest.
- Our prevailing system of management has destroyed our people. People are born with intrinsic motivation, self-respect, dignity, curiosity...
- People are entitled to joy in work.
- Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee....
- It is a mistake to assume that if everybody does his job, it will be all right. The...
- Each system is perfectly designed to give you exactly what you are getting today.
- You must not run your Organization as a functional hierarchy. You must understand it as a System.
- A bad system will beat a good person every time.
- We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is...
- Nobody goes to work to do a bad job.
- We should work on our process, not the outcome of our processes.
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